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AS & A Level · AS/A Level

Business

People, motivation and organisation

Name: ____________________Date: October 10, 2026
  1. 1.

    Fictional case: a designer receives more responsibility for complete projects rather than more repetitive tasks. Explain job enrichment rather than job enlargement.

    [3 marks] · no calculator
  2. 2.

    Fictional case: 18 employees leave a firm during a year and its average workforce is 150. Calculate annual labour turnover using leavers divided by average workforce and interpret what the measure represents.

    [2 marks]
  3. 3.

    Fictional case: a call centre pays staff only per completed call. Analyse how this could affect effort and service quality.

    [4 marks] · no calculator
  4. 4.

    Fictional case: a retailer removes middle managers and widens store managers' spans of control. Analyse one benefit and one risk for communication and supervision.

    [4 marks] · no calculator
  5. 5.

    Fictional case: a software firm offers remote working to retain staff, but junior employees report difficulty learning from colleagues. Evaluate a fully remote policy.

    [4 marks] · no calculator
  6. 6.

    Fictional case: a safety-critical plant proposes participative leadership for every decision, including emergency shutdowns. Evaluate that proposal.

    [4 marks] · no calculator