Teachers are reviewed before they are proposed.
We review identity, qualifications, agreements, profile quality, subjects taught, and operational readiness before a teacher becomes part of a real match.
SubjectScout is not launching as a free-for-all marketplace. During launch, every request and teacher match is reviewed by a human, with clear limits on what is and is not available yet.
We review identity, qualifications, agreements, profile quality, subjects taught, and operational readiness before a teacher becomes part of a real match.
Learners aged 16-18 can use free practice and register interest. Live private tutoring stays closed until legal review, guardian linkage, and enhanced checks are complete.
You explain the subject, goal, budget, and timing, then we source the strongest available fit. If the match is weak, we say so instead of forcing a proposal.
Complaints, no-shows, reschedules, and refund requests are reviewed by operations with the booking, messages, materials, and decision trail in one place.
Subject, curriculum, timing, goal, budget, and any useful materials.
Operations compares the request against approved teachers and newly scouted candidates.
We explain the fit, status, and proposed timing before confirmation.
After the lesson, notes, complaints, payout, or refund handling can be tracked.
No. Personalised tutoring is adults-only during the current pilot. Under-18 learners can use free practice and register interest, but live tutoring opens only after guardian linkage, legal review, and enhanced checks are complete.
A teacher must pass identity, qualification, agreement, profile, and operational review before they can be proposed to a learner. SubjectScout also distinguishes verified facts from self-written profile claims.
A learner or parent can raise a support issue. Operations reviews the booking, messages, files, and teacher status before deciding whether to reschedule, refund, warn, suspend, or escalate.
Not during launch. Early matching is concierge-led: you explain the need, SubjectScout reviews it, then proposes a suitable teacher only when there is a credible fit.