Business
Strategy, growth and change
- 1.
Fictional case: a restaurant opens another branch rather than buying a rival. Distinguish organic growth from external growth.
[3 marks] · no calculatorAnswer explanation
Draft walkthroughs are based on marking guidance, not independently verified derivations.
- Classify the route by how capacity is added, not by how fast growth occurs. A new owned branch is built internally even if financed by an outside lender.
Marking points
- Organic growth expands the firm's own operations.
- External growth combines with or acquires another business.
- Opening the branch is organic; buying a rival would be external.
Examiner tip: External finance does not turn organic expansion into external growth.
- 2.
Fictional case: a clothes retailer sells an existing range to a new overseas market. Identify the product-market growth route and one risk.
[2 marks] · no calculatorAnswer explanation
Draft walkthroughs are based on marking guidance, not independently verified derivations.
- Neither a new product nor a completely unrelated business is specified. The risk comes from learning a new market even though the product is familiar to the retailer.
Marking points
- This is market development: existing products in a new market.
- Different preferences, distribution or regulation can weaken demand or raise entry costs.
Examiner tip: Classify both product novelty and market novelty.
- 3.
Fictional case: a delivery firm lists its skilled dispatch team as an opportunity and a rival's new depot as a weakness. Correct the SWOT categories and explain why the distinction matters.
[4 marks] · no calculatorAnswer explanation
Draft walkthroughs are based on marking guidance, not independently verified derivations.
- Ask whether the factor belongs to the firm or its environment. A SWOT list is useful only when categories guide an actionable response, such as using dispatch skills to counter faster rival delivery.
Marking points
- The skilled internal team is a strength.
- The rival's depot is an external threat if it improves rival service.
- Strengths and weaknesses concern internal capabilities; opportunities and threats concern external conditions.
- Correct categories help distinguish capabilities to develop from external changes to respond to.
Examiner tip: Classification alone is not a strategy; explain the action it informs.
- 4.
Fictional case: a merger combines two firms using incompatible order systems and different pay scales. Analyse two integration problems and a response to each.
[4 marks] · no calculatorAnswer explanation
Draft walkthroughs are based on marking guidance, not independently verified derivations.
- Merger synergies depend on combining operations successfully. Technical integration and employee acceptance require different tools; a rushed rollout can destroy the savings the merger promised.
Marking points
- Incompatible systems can cause lost orders or duplicate records.
- Phased migration with testing can reduce operational disruption.
- Different pay scales can create perceived unfairness and turnover.
- Transparent consultation and a planned pay framework can address that concern.
Examiner tip: Match each response to its specific integration problem.
- 5.
Fictional case: a successful bakery considers buying an unrelated mobile-game studio to diversify. Evaluate the acquisition rather than expanding its bakery range.
[4 marks] · no calculatorAnswer explanation
Draft walkthroughs are based on marking guidance, not independently verified derivations.
- A different industry does not automatically reduce risk if poor information causes overpayment or mismanagement. Related expansion may offer clearer synergies; unrelated diversification needs credible specialist management.
Marking points
- Indicative: unrelated revenue can reduce dependence on one market.
- The bakery may lack gaming knowledge and integration capability.
- Expanding the range uses existing capabilities but retains food-market exposure.
- A justified choice considers management competence, acquisition price and realistic risk diversification.
Examiner tip: Assess the firm's capabilities, not only the appeal of the new market.
- 6.
Fictional case: a bank plans a rapid move to digital-only service. Older customers rely on branches and staff fear job losses. Evaluate the proposed pace of change.
[4 marks] · no calculatorAnswer explanation
Draft walkthroughs are based on marking guidance, not independently verified derivations.
- A staged rollout may preserve trust and allow testing while still moving toward lower-cost delivery. If competitive pressure is urgent, prioritise essential support rather than assuming all stakeholders can adapt immediately.
Marking points
- Indicative: rapid change can reduce duplicate-channel costs and respond to digital competition.
- Excluding branch-dependent customers can cause lost business and reputational harm.
- Staff resistance can disrupt delivery unless training and redeployment are credible.
- A justified recommendation compares phased transition, customer support and urgency of competitive pressure.
Examiner tip: Evaluate speed of implementation separately from the desirability of digital service.
Marking points are indicative, not an official mark scheme. Accept equivalent valid methods and supported interpretations that address the task; award each mark once without requiring the model wording.