Business Studies
Marketing mix — Topic 3
- 1.
Which element of the marketing mix refers to the methods used to get a product from the producer to the final customer? A Product B Price C Place D Promotion
[1 mark] · no calculatorWorked explanation
- Choose C, place: distribution determines how the producer's output reaches the final buyer.
- A shop, wholesaler or direct website is a channel choice; advertising tells buyers about the offer and belongs to promotion. Online selling can involve both, but they answer different questions.
Common mistake: Place is not simply another term for advertising location.
Marking points
- Selects C: Place, the distribution channels used to deliver the product to customers.
Examiner tip: Place covers distribution channels and location, not the promotional methods used to advertise a product.
- 2.
A business divides its customers into groups based on age, income and location before designing its products. This is an example of: A Market research B Market segmentation C Product differentiation D Price skimming
[1 mark] · no calculatorWorked explanation
- Choose B, market segmentation: age, income and location divide potential buyers into groups.
- That grouping can guide different offers before targeting a segment. Differentiation instead changes how an offer is perceived relative to alternatives, not how buyers are grouped.
Common mistake: Grouping customers is not itself changing the product.
Marking points
- Selects B: market segmentation, dividing a market into groups with similar characteristics or needs.
Examiner tip: Segmentation groups customers before targeting; product differentiation is about making one product distinct from competitors' products.
- 3.
A business is launching a new premium smartwatch. Analyse one reason why the business might choose price skimming rather than penetration pricing for this launch.
[4 marks] · no calculatorWorked explanation
- Skimming charges a high launch price to buyers who value owning the premium smartwatch early.
- Their contribution can help recover development outlay before imitation erodes pricing power. This suits the launch only if the watch offers valued distinction; premium labelling alone does not establish willingness to pay.
Common mistake: A high launch price requires demand support, not just high costs.
Marking points
- States that price skimming sets a high initial price for a new product.
- Explains that this allows the business to target customers willing to pay a premium to own the product first.
- Applies this to recovering high research and development costs quickly, before competitors launch similar products.
- Notes that the price can be lowered later to attract more price-sensitive segments.
Examiner tip: Skimming suits innovative, high-status products with little initial competition; penetration suits mass-market products aiming for rapid market share.
- 4.
Discuss whether social media promotion is likely to be more effective than television advertising for a small, newly-established local bakery.
[4 marks] · no calculatorWorked explanation
- A local bakery can test geographically targeted social posts without buying broad television reach, keeping scarce funds closer to likely visitors.
- I would start with a small measurable local campaign if those buyers use the platform. Content production takes time, and a relevant regional television offer could compete on cost; compare cost per relevant customer rather than assume all social media is cheap or all viewers national.
Common mistake: Do not invent audience ages or assume online promotion is free.
Marking points
- Explains that social media is typically far cheaper, which suits a small business's limited marketing budget.
- Explains that social media can target a specific local audience directly, unlike television's broad, often national reach.
- States a limitation of social media, such as needing time and skill to build a following, or being less effective for reaching older or offline customers.
- Reaches a judgement based on the bakery's specific budget, target customers and local reach.
Examiner tip: A strong evaluation weighs cost and targeting against reach and credibility, and relates the judgement back to this specific small, local business.
- 5.
Explain what is meant by a product's unique selling point (USP), using an example of your choice.
[2 marks] · no calculatorWorked explanation
- A USP is a distinction that gives target buyers a reason to choose an offer over close alternatives.
- For example, a bakery guaranteeing freshly baked bread at an announced pickup time could offer dependable freshness. It is useful only if credible, valued and meaningfully different from competitors.
Common mistake: A generic claim such as 'good quality' may not be unique.
Marking points
- Explains that a USP is a feature that makes a product different from, or better than, competitors' products.
- Gives a plausible example of a specific feature that could act as a USP (e.g. a unique ingredient, a patented design, or exceptional customer service).
Examiner tip: A USP gives customers a clear reason to choose this product over a similar one from a competitor.
- 6.
Explain the difference between primary and secondary market research, using an example of each.
[2 marks] · no calculatorWorked explanation
- A survey commissioned now about a new flavour collects primary evidence for this decision.
- Analysing last year's sales by flavour reuses existing records and is secondary research, even though the records belong to the business. Purpose and timing, not ownership, distinguish them.
Common mistake: Internal company data can be secondary research.
Marking points
- Explains primary research as new data collected for the specific research purpose, by the business or a commissioned researcher, for example a survey.
- Explains secondary research as reusing existing data, including the firm's own earlier sales records as well as outside reports, with a valid example.
Examiner tip: Primary data is newly collected for the present purpose; secondary data already exists and may come from internal or external sources.
- 7.
Explain one benefit to a business of building a strong, well-known brand.
[2 marks] · no calculatorWorked explanation
- A recognised brand can reassure buyers about expected quality when similar products are difficult to judge before purchase.
- That reduced perceived risk can encourage repeat buying and lower the effort needed to win each sale. A reputation still needs consistent delivery; recognition can amplify bad experiences too.
Common mistake: Awareness alone is not necessarily favourable brand loyalty.
Marking points
- Identifies one valid benefit of a strong brand, such as loyalty, recognition, differentiation or scope for a premium price.
- Develops the selected benefit through a business consequence, for example loyalty producing repeat purchases. A second separate benefit is not required.
Examiner tip: A strong brand reduces the perceived risk for a customer choosing between similar products, which can justify a price premium.
- 8.
A supermarket offers a ‘buy one, get one free’ deal on a breakfast cereal for one month. Explain one aim of this sales promotion.
[1 mark] · no calculatorWorked explanation
- The cereal offer reduces the effective price per pack for qualifying buyers, encouraging trial or larger purchases during the month.
- Volume may rise partly because households stock up now instead of buying later, so the temporary spike need not represent lasting demand or higher profit.
Common mistake: More packs sold do not automatically mean more profit.
Marking points
- Explains that the aim is to encourage customers to buy more of this product, or to try it for the first time, boosting short-term sales volume.
Examiner tip: Short-term sales promotions like this aim to create a temporary spike in sales or attract new customers, not to build long-term brand image on their own.
- 9.
A clothing manufacturer currently sells only through independent retail shops. Analyse one advantage of selling directly to customers through its own website instead.
[2 marks] · no calculatorWorked explanation
- An owned clothing website lets the manufacturer observe buyer preferences and repeat purchases directly rather than rely on retailers' reports.
- Those data can guide size ranges or targeted offers, reducing irrelevant promotion. Collecting data still needs consent, suitable systems and useful analysis; bypassing shops does not itself guarantee better insight.
Common mistake: State one developed advantage instead of listing channel slogans.
Marking points
- Identifies one direct-selling advantage, such as avoiding retailer charges, customer data access or greater control of presentation.
- Develops that same advantage, for example customer data enabling targeted offers, or avoiding retailer charges potentially raising margin after direct-selling costs. Do not require a second separate advantage.
Examiner tip: Direct selling avoids an intermediary's charge but adds website, selling and fulfilment costs. The net margin effect depends on their relative size.
- 10.
A business uses cost-plus pricing. A product costs $8 to make, and the business adds a 50% mark-up. Calculate the selling price.
[3 marks]Worked explanation
- A 50% mark-up adds $8 x 0.50 = $4 to cost, giving a $12 price.
- The $4 is one-third of $12 revenue, not a 50% sales margin. This calculation sets a price; actual profit also depends on realised costs and sales.
Common mistake: Mark-up and margin use different denominators.
Marking points
- States the formula: selling price = cost + (cost × mark-up percentage).
- Calculates the mark-up as $8 × 0.50 = $4.
- Calculates the selling price as $8 + $4 = $12.
Examiner tip: The 50% mark-up on $8 gives a $12 price, not a 50% margin on revenue. Cost-plus pricing ignores demand and competitors and does not guarantee realised profit if actual costs or volumes differ.
- 11.
A once-popular snack brand has seen steadily falling sales for several years. Explain one extension strategy the business could use to try to boost sales again.
[2 marks] · no calculatorWorked explanation
- A new flavour could make the declining snack relevant to buyers whose tastes have changed.
- Test whether it attracts incremental purchases rather than merely replacing sales of the old flavour; an extension succeeds only if the extra contribution covers launch costs.
Common mistake: A cosmetic change does not guarantee renewed demand.
Marking points
- Identifies a valid extension strategy, such as launching a new flavour or pack size, redesigning the packaging, or finding a new target market.
- Explains how this strategy could make the product feel fresh or relevant again to boost declining sales.
Examiner tip: An extension strategy aims to move a product out of the decline stage of its life cycle without launching an entirely new product.
- 12.
A business plans to spend more in total on promoting a product during its growth stage than it spent during introduction. Explain one reason it might choose this plan.
[2 marks] · no calculatorWorked explanation
- As the market grows, entering competitors can challenge the product's established customer base.
- Additional promotion can defend preference and reach new buyers while demand is expanding. This is a possible budget rationale, not a rule that growth always requires more promotion than launch.
Common mistake: Lifecycle stage alone does not determine an optimal advertising budget.
Marking points
- Explains one reason, such as defending market share as competitors enter a growing market or reaching a larger audience once demand is demonstrated.
- Develops the reason by linking spending to attracting or retaining customers. Accept that heavy launch spending may instead be appropriate; no universal stage ranking is required.
Examiner tip: Promotion budgets depend on objectives and competition. Introduction often needs substantial awareness-building spending; the growth stage is not universally the highest-spending stage.